So What’s The Deal With IPv6?

In 1998 the Internet Engineering Task Force recognized that a critical component of the Internet was likely to run out one day. At the time the number of IP addresses available was approximately 4.3 billion different addresses which was thought to be plenty. Today though with the Internet of Things and people owning multiple devices […]

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Is Cable A Dying Industry?

There was a time when there were only a handful of channels available on television. In this time of yore people did other things to pass the time like read a book, work, have a hobby or go outside. Those times have changed and one of the primary causes of this is facing serious challenges […]

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Could The Robocall Nightmare Be Ending?

A national nightmare may be ending and no it is not what you think, sorry. No instead it is something that all Americans should feel good about: The robocall flood that has annoyed so many may be coming to an end and the people responsible may finally be held to account (or at least put […]

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What happened to the toolbar?

A staple of nearly every web browser even up until a few years ago was the toolbar. It seemed like every company had their own toolbar. Microsoft had one, Google had one, Comcast had one and so on and so on. They were everywhere but in just a few short years it seems like they […]

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Is it worth it to cut the cord?

The price of cable TV is not cheap. Believe me I know, I used to work for Comcast. The worst part is that it seems like there is never anything good on too. The response from many lately has been to cut the cord, that is to cancel their cable TV service. Is this right […]

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Net Neutrality and the brave new world

Just in case you have been living under a rock or some remote location in the world one of the cores principles of Internet usage here in the United States has been repealed. On December 14 the FCC voted to repeal net neutrality regulations enacted under the Obama Administration in 2015 with a 3-2 vote […]

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Why does Comcast (Xfinity) get a bad reputation?

Working for Comcast, we heard many of the frustrations that customers had. Many were avoidable issues or issues that could have been solved quickly with the proper know-how. But there were so many problems taking shape and it put a strain on both the customers and the phone agents and that is where most of […]

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Tales from Tech Support: The IT Pro

With Halloween coming next week and everyone needing a good fright, we bring you Tales from Tech Support. I spent five years working over the phone tech support, most of it with Comcast in Baltimore. Oh, the stories I can tell… At Comcast when a customer called stating that their internet was out I always […]

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