Removing Fake Reviews

In today’s online world, online reviews are extremely powerful. A business that is reviewed positively will tend to be looked on more positively and will have potential customers at least take a look at them while a business that is reviewed poorly will simply be skipped over. Many people would argue that this is simply […]

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Best Practices For Online Feedback

When you are looking for a place to do business with or a product to buy, what is the first thing that you look at? Many look at the online feedback, reviews and testimonials. Not only are these helpful for the customer, but they can also be helpful for the company as well! It can […]

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You’ve got a bad review on social media, now what

If you are in business long enough you are going to have an upset customer. It happens. This can happen for a variety of reasons, some of which are out of your control. With today’s online world many upset customers will take to social media to not only vent their frustration but to warn others […]

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